Gateway - Sample Sharing between brands & agencies

This article explains what Gateway is, and the benefits of enabling this feature.

Written by Jasmine O

Last published at: November 23rd, 2023


Enabling Gateway between yourselves and another Launchmetrics client, saves you valuable time otherwise spent importing seasonal samples, maintains consistency of sample data including descriptions and imagery, streamlines samples trafficking and coordination, efficient sample returns and more accurate and transparent client reporting.

  • One-time, automatic import of client's sample data via Gateway exchange eliminates the need to do double the work
     
  • Maintains consistent sample data across departments,  up to your clients' specifications and standards 
     
  • Uniform sample descriptions and images support more efficient sample logging and returns by syncing data perfectly - no more mislabeled samples and misguided searches 
     
  • Instantly share your sample inventory across departments


Using Gateway entails the same process of a normal send out and return. To navigate to our Send Outs and Returns Manuals, please click below.

Creating a Send-Out
Returning Samples

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Gateway actions

When you have Gateway enabled on your Launchmetrics site, you will see "Gateway actions" through-out your site, particularly in Delivery memo's and Send outs. The most common message you will see in a delivery is "Automatic Gateway Delivery".

Automatic Gateway Delivery

This message will appear when a send out has been generated automatically once a sample has been returned back to it's original department (the department that original loaned the sample).

Example: 
Department A sends a samples to Department B. Department B uses the samples, and then sends the sample back to Department A, OR Department A returns the sample back. This will trigger the automatic transfer and present you with the message "Automatic Gateway Delivery"


If you have any questions on Gateway, or wish to enable this feature please reach out to the support team by emailing "support@launchmetrics.com".